STORE POLICY

Customer Care

Thank you again for being here and sharing virtual space with me. Your business means so much and I hope you are completely delighted by your order..

IndigoAndie is not a regular ecommerce store, and it is run and managed solely by me, one person.

 

All products are unique and produced only once ordered. To keep overhead costs down, I do not keep inventory on hand. Essentially this means that returns and exchanges are not supported if you order a wrong size, color, or simply don’t like the product. 

In case there is a problem with an order and/or the received products, please get in touch with me for assistance. IndigoAndie will offer a free replacement or a refund in cases of a damaged product or a manufacturing error.

 

Please note that in case a replacement order is arranged, there is no need to send the original order back.

 

However, it should be pointed out that if the order shipping details were incorrect, or if you order the wrong size or color, IndigoAndie will not be held responsible and will not offer replacements or refunds. You are responsible for giving the right information whenever you place your order.

 

How to contact IndigoAndie for support

In order to resolve the problem most efficiently, get in touch with me via email at indigo@indigoandie.com

Privacy & Safety

Guarding the privacy and safety of your data is very important to us. This Policy outlines what we collect about you, and how we use, share, and manage this data. It also outlines the choices you have about this data. Please read it carefully.

This privacy policy ("policy") will help you understand how IndigoAndie ("us", "we", "our") uses and protects the data you provide to us when you visit and use indigoandie.com ("website", "service").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.

  • Your contact information and email address.

  • Other information such as interests and preferences.

  • Data profile regarding your online behavior on our website.

 

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.

  • To improve our services and products.

  • To send you promotional emails containing the information we think you will find interesting.

  • To contact you to fill out surveys and participate in other types of market research.

  • To customize our website according to your online behavior and personal preferences.

 

Safeguarding and Securing the Data

IndigoAndie is committed to securing your data and keeping it confidential. IndigoAndie has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

IndigoAndie will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

 

Payment Methods

Credit / Debit Cards
PAYPAL